FirstLight Home Care of Guilford and of Jacksonville, NC
Home Care Director / Coach / Leader
Full Time • Greensboro
Responsive recruiter
Benefits:
- Competitive salary
- Flexible schedule
- Bonus based on performance
- Health insurance
- Paid time off
Embrace Your Role as a Leader Coach: Where Compassion Meets Professionalism!
Are you a highly organized and detail-driven professional seeking a meaningful career with a company dedicated to making a positive impact on people's lives? Look no further! We view our team as an extended family committed to hiring individuals we would entrust with the care of our loved ones. Currently, we are actively seeking a dynamic Leader / Coach to join our esteemed team.
We go beyond providing care; we make it a mission to bring about meaningful change in the lives of those we serve. Our team members are not just employees; they are the heartbeat of our company. They turn their roles into a calling, ensuring our clients experience the warmth, independence, and comfort of home.
CALL / Text 336 638 1949
Why
- Supportive Work Environment: Experience a workplace culture that values your contributions and fosters a positive and collaborative atmosphere.
- Mission-Driven Work: As an Operator, you play a pivotal role in supporting our mission to deliver outstanding personal service. Your expertise contributes directly to our ability to provide exceptional care and support.
- Professional Development: WE invest in the growth and development of its team members. As a Coach / Director you'll have opportunities for continuous learning and skill enhancement.
- CALL/ TEXT 336 638 1949
Job Summary
The Coach / Director is responsible for the overall operations and services of the agency to:
- Ensure quality and safe delivery of home care services;
- Coordinate services that reflect the philosophy and standards of care;
- Plan, develop, implement, and evaluate the agency’s services, programs, and activities,
- Directly and indirectly, supervise office and field staff,
- Improve office efficiency,
- Help achieve the office’s mission and goals of providing outstanding customer service and building strong community relationships
- CALL / TEXT 336 638 1949
Responsibilities
- Organizes and directs the Agency’s ongoing functions, including developing and communicating cooperative goals and results to personnel; selecting, supervising and supporting the employee team; and upholding franchise and office policies
- Serves as the Governing Body, Professional Advisory Committee (as applicable), and staff.
- Employs qualified personnel and ensures adequate staff education and evaluations.
- Ensures the accuracy of public information materials and activities.
- Implements an effective budgeting and accounting system; assures accuracy for billing procedures.
- Consistently follows Agency policies and procedures to set an example for employees, as well as maintains communication with employees to ensure the understanding of policies and procedures.
- Assists employees to support policies and achieve necessary changes.
- Represent the FirstLight Home Care office(s) by participating in the community and build a positive brand image
- Documents employee problems in personnel files.
- Disciplines employees as necessary.
- Directs the Agency's ongoing functions.
- Monitors budget hours as appropriate.
- Monitors equipment abuse and takes steps to keep it to a minimum.
- Evaluates the effectiveness and efficiency of the Agency, using statistical data to determine the quality and quantity of services.
- Maintains compliance with applicable federal, state, and local rules and regulations.
- Supervises all business affairs.
- Develops, implements, and evaluates financial policies, procedures and records.
- Develops, implements, and evaluates budget plans and cost control policies and procedures.
- Ensures all Agency documentation
- All other duties as assigned.
Qualifications
- High School Diploma with a College Degree preferred.
- Previous management experience
- Possess and maintain a valid driver’s license and maintain valid auto insurance
- Ability to read and understand short instructions, correspondence, and memos
- Ability to effectively communicate through written and verbal language
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical
- procedures, or governmental regulations.
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.
(if you already have a resume on Indeed)
Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)